Request a Refund

To initiate the refund process, please fill out the form below with the necessary details. Ensure that all information provided is accurate to avoid delays in processing your request.

Important note: Only the the person who made the booking can request a refund. The email or phone number must match in the request and the accounts department will reach out to the matching email or phone number with more information about your request.

If your flight is in less than 24 hours, please do not use this form. Please contact the main office line on 02087785221 and request a refund over the phone.